Date of last update: 10/16/2025
At Contablika, we value your privacy and are committed to protecting your personal data in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contablika.com, and our associated services (“the Service”).
We collect personal and non-personal information to provide you with a better user experience.
1.1. Personal information:
It may include:
Full name
Email address
Contact phone number
Company name
Tax ID or RUC number
Billing and payment information
Information required to use our accounting or administrative services
1.2. Non-personal information:
Includes technical information about your device or browser, such as:
IP address
Browser type
Operating system
Pages visited and browsing time
Cookies or similar technologies
We use your personal data for the following purposes:
Service provision: to enable you to access and use Contablika’s features.
Account management: to create and manage your user account.
Billing and payments: to issue invoices, process payments, and comply with tax obligations.
Customer support: to respond to your requests and provide technical support.
Improvements and security: to analyze platform usage, prevent fraud, and enhance the user experience.
Communications: to send you notifications, updates, or relevant information about the service (you may unsubscribe at any time).
We process your personal data based on:
Your explicit consent when registering for or using the site.
The performance of a contract, when processing is necessary to provide you with the service.
Compliance with legal obligations, especially tax and accounting obligations.
Contablika’s legitimate interest in improving its services and ensuring their security.
Your explicit consent upon registering for or using the site.
The data will be retained for as long as your account remains active or as long as necessary to fulfill the stated purposes. Once the relationship has ended, the data will be retained only for the time required to address legal or regulatory obligations.
Contablika does not sell, rent, or trade your personal data.
However, we may share it with third parties in the following cases:
Service providers that help us operate the platform (e.g., hosting services, payment gateways, email services).
Competent authorities, when required by law.
Technology partners, subject to equivalent confidentiality and data protection agreements.
In the event of international transfers, we guarantee compliance with appropriate security measures in accordance with applicable laws.
We implement technical, organizational, and administrative measures to protect your data against loss, theft, unauthorized access, alteration, or destruction.
These include SSL encryption, strong passwords, firewalls, backups, and restricted access controls.
You may exercise your rights to the following at any time:
Access: to know what data we hold about you.
Rectification: to correct inaccurate or outdated information.
Cancellation (deletion): to request the removal of your data when it is no longer necessary.
Objection: to object to the use of your data for specific purposes.
Portability: to request a structured copy of your personal data.
To exercise these rights, send an email to soporte@contablika.com stating your request and providing proof of your identity.
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.
You can configure your browser to reject cookies, although some site functions may stop working correctly.
Our site may contain links to external websites. We are not responsible for the content or privacy policies of those sites. We recommend reviewing their policies before providing them with personal data.
Contablika may update this Privacy Policy when necessary. Modifications will be published on this page, along with the date of the update.
Continued use of the service following the changes constitutes your acceptance of the new version.
If you have questions about this Privacy Policy or the processing of your personal data, you can contact us at:
Panama City. Obarrio 60 Building. Office 6C.
(507) 6653-0431
contactos@contablika.com